How is this service provided?
By fixed wireless technologies.

How fast is 'high-speed' ?
From 500 kilobits per second (kbs) to 1500 kbs (1.5 megabits per second). The speed depends on the link achieved with the equipment, the type of antenna and traffic on the network. Compare our speed with our competitors here.

What is Nednet's connection to the Internet ?
Nednet supports a T1 connection (1500 kbs) to the Internet

How many customers can use a T1 at once ?
Up to 100 customers can use a T1 before it starts to become overused”, resulting in lower speeds.

What about security ?
Nednet uses a hardware firewall appliance to secure its network.

Show it to me.
We highly recommend a free demonstration at your location. We will bring the actual equipment to your site, do a site survey and ensure that the link will be to your satisfaction if you decide to purchase our service. At this time, you will have the opportunity to see and test the service yourself. Please visit our demo page to sign up.

Will weather hinder performance?
No. We just don't receive the intensity of rain that will begin to affect the signal (>10"/hour). Snow has no effect either.

How do I start service ?
You can sign up for a demo online, call us (303-258-3739) or email us (info@nednet.net) for a site survey and demonstration. Once adequate service has been demonstrated we can arrange for an installation.

Where do we get the equipment ?
Nednet can order the equipment for you or provide you a list of needed equipment and sources.

Does Nednet set up my computers ?
Yes - we make sure your computer(s) are up and working on the network. You may incur additional charges due to a lack of network facilities within the house if you have us solve the interior networking issues. To view what a Nednet installation looks like, please visit our installations installations page.

How much is Nednet's service ?
$50 per month for as long as you want the service. There is no contracted time of service.

How about email accounts ?
Nednet provides the customer with two free email accounts (or webmail): your_name@nednet.net.

What other services does Nednet offer?
1 - Correct time: Our server is a time protocol master, which allows your PC to keep accurate time to the atomic clock at the National Institute of Standards and Technology.
2 - Webmail: See previous question.
3 - IP Addresses: See below.
4 - VPN connections: See below.

Is Nednet service available in my area ?
Please call us (303-258-3739) or email us with your address and a description of your location and we will verify coverage. Currently we cover the following areas: parts of west Sugarloaf, Sugarloaf Mountain, Hummer Drive, Cold Springs, east Ridge Road, Shady Hollow, Skyview Drive, Sherwood, and others. We also cover all of Nederland and the town of Eldora.

Can I have my own IP address for a web server?
Yes. We can provide you with an IP address that Nednet's firewall uses to direct web or email traffic to your server.

Can I use a Virtual Private Network connection with Nednet's service?
Yes. Nednet is compatible with IPSec packets and several customers currently use Nednet for VPN connections. There is no cost for VPN connections.

What equipment does Nednet use ?
Nednet uses both Alvarion, Inc. (formerly Breezecom) access points and station adaptors (operating with a frequency-hopping, spread-spectrum signal in the unlicensed 2.4 GHZ or 900 Mhz ISM (Industrial, Scientific, Medical) band or Motorola Canopy equipment (operating in the 5 ghz ISM band). For more technical information look under Breezenet equipment on the Alvarion web site www.alvarion-usa.com or the Motorla Canopy web site www.canopywireless.com.

Do I install the equipment myself ?
You could - with Nednet's direction. However, if you want a very reliable, high quality link, we recommend that you let us install it for you. We have a factory-certified wireless network engineer on staff for these installations